In order to facilitate a timely service request we ask the following,


  • Contact the Original Machine Manufacturer.  Typically, the OEM is already in condition to support your request.


  • Submit the request form found on this page.  Please include as much information as possible.  It is preferred to include an image of the product's serial label.


  • Following the service request you will receive a Post-Sale Number (Authorization) which must be specified in your shipping document


  • Verify that all goods are ready to ship according to your Post-Sale Number

Service & Repair

Copyright © 2017 Phase USA Inc. All rights reserved.