Copyright © 2023 Phase USA Inc. All rights reserved.
In order to facilitate a timely service request we ask the following,
- Contact the Original Machine Manufacturer. Typically, the OEM is already in condition to support your request.
- Submit the request form found on this page. Please include as much information as possible. It is preferred to include an image of the product's serial label.
- Following the service request you will receive a Post-Sale Number (Authorization) which must be specified in your shipping document
- Verify that all goods are ready to ship according to your Post-Sale Number